ISO 9001 is an internationally recognized standard that oversees the quality management of businesses. The standard applies to the processes that create as well as control the products and services which an organization supplies. The standard stipulates the control of activities in a systematic manner to ensure the needs, as well as expectations of customers, are met properly. It is outlined and designed to apply to almost any product or service, virtually made by any process in any part of the world.
ISO 9001 was first issued in the year 1987 by the International Organization for Standardization (ISO). The agency which operates internationally comprises the national standards bodies of more than 167 countries. Moreover, the current version of ISO 9001 was released in the year 2015.
Customer satisfaction- through the delivery of products that consistently meet customer requirements Reduced operating costs- through continual improvement of processes and resulting operational efficiencies Improved stakeholder relationships- including staff, customers, and suppliers Legal compliance- by understanding how statutory and regulatory requirements impact the organization and it’s your customers Improved risk management- through greater consistency and traceability of products and services Proven business credentials- through independent verification against recognized standards Ability to win more business- particularly where procurement specifications require certification as a condition to supply Increase brand value and goodwill- by adopting iso standard increase brand value and goodwill of organizations in market.
Internationally recognized- by adopting iso standard means company recognized on an international level. fulfill tendering requirements- take iso certification means to fulfill a government or big Pvt companies tender requirements. Increase acceptability in the market- Demonstrate an organization’s ability to consistently provide quality products and services that result in organizations’ products and services accept. Competitive advantages- Allows you to stay ahead in the competition in your marketplace
